helena pouch
Buy now, pay later
Laptop or free promise
30 day risk free try on
Shipping & Returns
Enjoy complimentary holiday shipping on all orders.
Each piece is prepared with intention and processed within 1–2 business days (slightly longer during seasonal peaks), with delivery typically arriving in 5–8 business days.
All orders will receive a tracking link to track the shipping status!
Please note that we are unable to deliver to P.O. boxes.
Every purchase is protected by our 30-day money-back guarantee and free return shipping, ensuring a smooth, reassuring experience from the moment you order to the moment it arrives.
Our warranty
Every Mia & Luna™ piece is protected by our Two-Year Limited Warranty, giving you the freedom to enjoy your bag with complete confidence.
Manufacturing defects and similar issues are fully covered, so you can wear it care-free.
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outfit inspo:
styled by you
At Mia & Luna™, we don’t create bags only to look beautiful.
We design for girls and young women who move through their days with intention —
balancing school, work, creativity, and life, all while wanting style without compromise.
Our pieces are thoughtfully crafted to feel soft, practical, and lasting.
Gentle details, considered functionality, and a clear vision shape every design we bring to life.
Mia & Luna™ is more than an accessory.
It’s the feeling of carrying something that supports you — beautifully.
your questions, our answers
we’ve compiled all the most asked questions, but when in doubt, feel free to simply reach out to our
Yes — it fits comfortably.
Our bag is handmade using high-quality vegan PU leather, chosen for its soft, buttery feel and long-lasting durability.
We selected this exact material because:
- It’s water-repellent — light rain or a coffee spill won’t damage the bag.
- It’s lightweight, so it stays comfortable through full workdays.
- It meets strict EU REACH regulations, ensuring the material is safe, non-toxic, and free from harmful chemicals.
Care Instructions
To keep your bag looking its best:
- Wipe gently with a soft dry cloth.
- If needed, use a slightly damp cloth (avoid harsh soaps or cleaners).
- When not in use, store it in the original dust bag away from direct sunlight, heat, or humidity.
Yes — every bag comes with a free adjustable crossbody strap, designed to sit comfortably over trench coats, jackets, and winter layers.
You can keep everything organised with:
- 1 main zipped compartment
- 1 padded laptop sleeve (with secure flap closure)
- 2 internal open pockets
- 2 external pockets
- 1 discreet zipped pocket on the back
Absolutely.
Our bags go through 12+ sampling rounds, meet all relevant EU and UK compliance standards, and are designed to handle daily use — from lectures to commutes to office days.
Yes — we offer a 30-day money-back guarantee, with free return shipping included for all UK & EU customers.
We’re confident you’ll love your Mia & Luna bag — but if it’s not the perfect match, you can easily return or exchange it.
We’ll cover the return shipping, and the process is quick and stress-free.
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